WifiMask ("us", "we", or "our") operates the www.wifimask.com website and the WifiMask apps (the "Services").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Services and the choices you have associated with that data. By using the Services, you agree to the collection and use of information in accordance with this policy.
Information Collection, Use and Retention
WifiMask collects Personal Data only through web form submissions, primarily for the purpose of enabling the purchase of services and engaging in support and other conversation. WifiMask does not collect anonymous information about how visitors use our web site, WifiMask does not utilize web analytics software to track the users of the website.
What Data WifiMask Retains From WifiMask Sessions:
Each time a user connects from a WifiMask app to a WifiMask VPN server , we retain the following data for 14 days: the user's source IP address, the WifiMask IP address used by the user, connection start and stop time and total number of megabytes used.Why WifiMask Retains WifiMask Session Data:
We retain WifiMask session data for 14 days to use with billing issues, troubleshooting, service offering evaluation, TOS issues, AUP issues, and for handling crimes performed over the service.What WifiMask Does NOT Collect From WifiMask Sessions:
- Does not log a user's traffic or the content of any communications
- Does not perform deep packet inspection of your traffic.
- Does not perform shallow packet inspection of your traffic.
- Does not discriminate against devices, protocols, or applications. WifiMask is network neutral.
- Does not throttle your Internet connection.
- Does not rate limit Internet connection. Transfer of Data
WifiMask is a global company. Although our physical VPN servers are located in many different countries around the world, WifiMask does not store Personal Data outside of the physical borders of The Netherlands. By using our services, you authorize WifiMask to use your information according to Dutch laws, regardless of which country you are located in. Disclosure of Data
Disclosure for Legal Requirements
If we need to respond to a legally binding request we will do so, but only when this request is coming from Dutch authorities. Your Personal Data is never released to others, unless we are ordered by a Dutch court to do so. WifiMask has never sold any Personal Data, usage information or any other information, and WifiMask will never do so. How WifiMask Responds To Civil Investigations:
WifiMask will not sell or otherwise release a member's identifying information - minimal information reasonably calculated to identify and no more - or usage information to investigators, attorneys, or agencies unless we are directed to do so by a Dutch court in the matter. If there is a hearing in court, the member will be notified so they will have an opportunity to contest the surrender of personal information. How WifiMask Responds To Criminal Investigations:
In the event WifiMask is served with a valid subpoena, warrant or other legal document and applicable Dutch law requires WifiMask to comply, the extent of disclosure is limited to the Personal Data listed within this Privacy Notice. Third Party Payment Processors
We use third-party services for payment processing (e.g. payment processors). If you use a credit card that information will be collected by the payment processor. We do not collect or store your credit card number. Your Rights
WifiMask aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us at firstname.lastname@example.org to make the required changes. If you wish to be removed from our systems, please contact us at email@example.com. Please note that we may ask you to verify your identity before responding to such requests. Children's Privacy
.Last Updated November 12, 2019